Frequently Asked Questions
Everything you need to know about shopping at Modern Furniture.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $500. For smaller items, shipping is calculated at checkout based on weight and destination. Delivery typically takes 7-14 business days depending on your location and whether the item requires white-glove assembly.
Do you offer white-glove delivery and assembly?
Yes, for larger furniture pieces like sofas, dining tables, and bed frames, we offer a white-glove service. This includes room-of-choice delivery, professional assembly, and the removal of all packaging materials for a flat fee.
What is your return policy for furniture?
We want you to love your home. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original condition, and a 15% restocking fee may apply to large furniture returns.
Can I request fabric swatches before I buy?
Absolutely! We understand that color and texture are important. You can order up to five fabric or leather swatches for free through our website to ensure the material matches your space perfectly.
Do your products come with a warranty?
All Modern Furniture products come with a limited 1-year warranty covering manufacturing defects in materials and workmanship. Some premium collections may include extended 5-year or 10-year structural warranties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your purchase over monthly installments.